Effective Date: April 15, 2025
At Hand in Hand Promos, we value the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide when you interact with our website, including but not limited to:
- Name
- Email address
- Phone number
- Shipping and billing addresses
We also collect information automatically through cookies and other tracking technologies, which help us improve our services and understand how visitors interact with our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To provide accurate price quotes
- To provide customer support and respond to inquiries
- To send promotional emails (if you opt in)
- To analyze and improve website functionality and user experience
3. Mobile Opt-In Data
No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent, which will not be shared with any third parties.
4. SMS Terms and Conditions
By opting in to receive messages, the end user agrees to receive communications from Hand in Hand Promos regarding [Purpose of communication]. End users can opt out at any time by replying "STOP" or request more information by replying "HELP." Message frequency may vary. Message and data rates may apply.
6. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share information with service providers who assist us in running our business, such as payment processors, shipping companies, and email marketing services. These third-party partners are required to keep your information secure and confidential.
7. Cookies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us remember your preferences, track browsing behavior, and analyze trends. You can manage your cookie preferences through your browser settings.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet or storage is 100% secure, so we cannot guarantee absolute security.
9. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To make any requests regarding your data, please contact us using the details below.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:
Email: info@handinhandpromos.com
Phone: 615-442-6970
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.